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This Privacy Policy applies to the use of the Genie chatbot developed by RapL. By interacting with Genie, you agree to the terms outlined in this policy.
Genie collects and receives information provided by users during interactions, such as questions asked and feedback given. Additionally, when documents are fed into the chatbot, Genie may access and store the content for reference purposes. However, Genie does not collect personal identifiable information unless explicitly provided by the user.
Genie retains information provided during interactions for the purpose of improving user experience and enhancing the chatbot's functionality. However, Genie adheres to strict data retention policies and does not retain data longer than necessary.
Information collected by Genie is used to provide accurate responses to user queries and improve the chatbot's performance over time. Additionally, user feedback is utilized to enhance the quality of responses and tailor the chatbot's functionality to better meet user needs.
Genie does not share or disclose user-provided information with third parties unless required by law or with explicit consent from the user. However, anonymized and aggregated data may be used for analytical purposes or shared with partners for research and development purposes.
Genie employs industry-standard security measures to protect user information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.
Users have the right to access, correct, or delete any personal information provided to Genie. Additionally, users can opt-out of data collection by discontinuing interactions with the chatbot. For any inquiries or requests regarding personal information, users can contact RapL's designated privacy officer.
If you have any questions, concerns, or feedback regarding Genie's privacy practices, please contact us at [contact email/phone number]. This Privacy Policy is subject to periodic updates, and any changes will be communicated through the Genie chatbot or RapL's official channels.
Genie, our AI smart assistant, is powered by the cutting-edge OpenAI framework. Only relevant chunks of data are shared with OpenAI and GoogleAI, solely for response generation. Users retain the right to opt for an internal database or global knowledge base as per customer needs and preferences.
